Returns & Exchanges
At Olivia Bottega, we want you to feel confident and beautiful in your choice; if your standard-size garment isn't a perfect match, we offer a 14-day return window for eligible items. Please note that custom-made, modified, and final sale pieces are crafted uniquely for you and are not eligible for return.
Initiate Your Request
Contact our bridal support team within 14 days of delivery with your order number and photos of the item to receive a Return Authorization.
Prepare the Package
Carefully pack your unworn, unwashed item with all original tags and packaging intact to ensure it arrives back to us in pristine condition.
Shipping Your Return
Affix the provided shipping label or use a tracked carrier of your choice to send the package back to our distribution center.
Quality Inspection & Refund
Once our team inspects the item and confirms its original condition, we will process your refund or store credit within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing